Policy
This page explains how Brickora may collect, use and store information when you browse the website, contact us, enquire about buying, or offer models for sale.
Overview
Brickora uses personal information to respond to enquiries, discuss model sales, manage communication, and improve the website. We do not aim to collect unnecessary personal information.
When you email Brickora, we may receive your name, email address, phone number, location, and any details you choose to include.
We may keep information about the model, collection, condition, photos, pricing discussion, collection options, or buying enquiry.
Basic website information may be processed by hosting, security, analytics, or browser technology used to run and protect the site.
If you buy from or sell to Brickora, we may keep records needed for order handling, accounting, tax, support and audit purposes.
Buying from Brickora
If you contact Brickora about buying a model, we may use your information to answer questions, send additional photos, confirm availability, discuss delivery or collection, and keep a record of the enquiry.
Please avoid sending sensitive personal information unless it is necessary for the enquiry.
Selling to Brickora
If you offer models or a collection to Brickora, we may use the information you provide to assess the items, review photos, discuss condition, agree next steps, and arrange collection, postage or payment where appropriate.
Photos you send may include personal surroundings. Please check images before sending them and remove anything you do not want shared with us.
How information is used
Brickora uses information for normal business purposes connected to enquiries, buying, selling, stock review, customer support and website operation.
To reply to emails, answer questions, send information, and follow up on active enquiries.
To assess models, photos, completeness, packaging, condition, and whether Brickora may be interested in buying.
To keep reasonable records for orders, purchases, payments, tax, accounting, audit trails and dispute handling.
To keep the website available, secure, useful, and working properly across desktop and mobile browsers.
Sharing
Brickora does not sell personal information to advertisers or unrelated third parties. Information may be shared only where needed to run the website, manage email, complete a transaction, use payment or delivery services, comply with legal obligations, or protect the business.
Retention
Enquiry information may be kept while a conversation is active and for a reasonable period afterwards. Transaction, purchase, sale, payment, tax or accounting records may need to be kept for longer.
Your choices
You can ask Brickora about personal information you have provided, request a correction, or ask for information to be deleted where it is no longer needed and there is no legal or business reason to keep it.
You can ask what personal information Brickora holds about you.
You can ask for incorrect or outdated information to be corrected.
You can ask for information to be deleted where it is no longer needed.
You can contact Brickora if you have a privacy question or concern.
Privacy contact
Email Brickora if you have a privacy question, need to update your details, or want to discuss information you have sent to us.
